How Can We Help You?

Payments and Billing

The Process

Q: How do I schedule an appointment?

Q: Does Mindset Therapy take insurance?

A: Mindset Therapy offers the most convenience in scheduling your appointments. All appointments are booked via the online scheduling portal. As a new or existing patient, you are able to view available appointment times and choose the option most convenient for you. No need to call office staff to schedule, re-schedule, or cancel an appointment.
A: Mindset Therapy does accept insurance. We are currently accepting Aetna and Cigna in TX and WA. To see if you’re eligible with your specific insurance, you can check out: https://secure.helloalma.com/providers-landing/. If you don’t have insurance, or are located in a state other than TX and WA, and are interested in services, you have the option of private pay per appointment.

Q: How will I communicate with my therapist?

Q: Is a credit card required to receive services?

A: Yes, a credit card is required for all services. We do not accept cash, check, or any other forms of payment at this time.
A: You will securely communicate with your therapist via your personal account. You have the ability to message your therapist or schedule a video/phone call.

Emergency Situations

Security and Privacy

Q: Are my appointments and contacts through
    Mindset Therapy secure?

Q: What do I do if I have an emergency?

A: National Suicide Prevention Lifeline: 988 Crisis Text Line: Text CONNECT to 741741
A: Yes! All services and contact conducted through Mindset Therapy are secure and HIPPA compliant.

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